Location
Ballroom C/D
Document Type
Presentation
Start Date
13-5-2019 2:00 PM
End Date
13-5-2019 2:50 PM
Description
Libraries today face a number of challenges, including shrinking budgets, loss of staff and ever-changing technologies. While these may seem stressful to many of us, it also presents a unique opportunity to reexamine and streamline workflows to deliver better service to library patrons.
The Ruth Lilly Medical Library undertook such a process beginning in the summer of 2017. Operational functions of the library including acquisitions, cataloging, document delivery, electronic resources management, interlibrary loan and serials management were all merged into one department named Content Management & Delivery. Members of the department will share the reasons behind the merger of these service units, as well as the objectives they hoped to accomplish by the merger, the steps involved in the merger of the departments, and what they have learned from the process a year later. They will also share some ideas on ‘what’s next’ and explore ways they can offer new services to better aid the users of the library.
Included in
A Star is Born: the Birth of Content Management & Delivery
Ballroom C/D
Libraries today face a number of challenges, including shrinking budgets, loss of staff and ever-changing technologies. While these may seem stressful to many of us, it also presents a unique opportunity to reexamine and streamline workflows to deliver better service to library patrons.
The Ruth Lilly Medical Library undertook such a process beginning in the summer of 2017. Operational functions of the library including acquisitions, cataloging, document delivery, electronic resources management, interlibrary loan and serials management were all merged into one department named Content Management & Delivery. Members of the department will share the reasons behind the merger of these service units, as well as the objectives they hoped to accomplish by the merger, the steps involved in the merger of the departments, and what they have learned from the process a year later. They will also share some ideas on ‘what’s next’ and explore ways they can offer new services to better aid the users of the library.
