Location
Ballroom A/B
Document Type
Presentation
Start Date
13-5-2019 3:30 PM
End Date
13-5-2019 4:20 PM
Description
Providing staff access to policies and procedures is vital to keeping Technical Services, and the rest of the library system, functioning smoothly. As staff members come and go, good documentation aids training and ensures continuity. The challenge is finding a way to make important resources available to all staff, while keeping it easy to use and up to date.
Both Boone and Campbell County Public Libraries chose to use a wiki to accomplish this goal. Boone’s wiki is less than a year old, while Campbell’s has been in use for over ten years. Though both libraries set out with the same basic solution to the same problem, their differing priorities lead to two somewhat different approaches.
Join us as we compare and contrast two documentation wikis that are helping to demystify Technical Services and further internal communication throughout the library system. We’ll also discuss getting a documentation wiki off the ground, and how it evolves over time.
Included in
Unbridled Access: Using Wikis to Document Policies and Procedures
Ballroom A/B
Providing staff access to policies and procedures is vital to keeping Technical Services, and the rest of the library system, functioning smoothly. As staff members come and go, good documentation aids training and ensures continuity. The challenge is finding a way to make important resources available to all staff, while keeping it easy to use and up to date.
Both Boone and Campbell County Public Libraries chose to use a wiki to accomplish this goal. Boone’s wiki is less than a year old, while Campbell’s has been in use for over ten years. Though both libraries set out with the same basic solution to the same problem, their differing priorities lead to two somewhat different approaches.
Join us as we compare and contrast two documentation wikis that are helping to demystify Technical Services and further internal communication throughout the library system. We’ll also discuss getting a documentation wiki off the ground, and how it evolves over time.
