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Abstract

Invited presentation for Arabic Union Catalog Academy Course, “Quality Measures Application to Ensure the Effective Impact on Libraries and Information Centers”, Cairo, Egypt. Describes the LibQUAL+ instrument, results, and how the quality measure result are used by UK Libraries for continuous improvement. English-only version of this presentation is available here: https://youtu.be/dtzl4x_8fUs

Document Type

Presentation

Publication Date

5-2023

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