Reference librarians play an important role when users interact with online catalogs. As consultants at the point of interaction they must educate patrons in the use of the machine and demonstrate their role in finding and providing information. Specific areas of consultation are discussed as is the relationship of formal instruction to point-of-use instruction. The librarian's efficiency and filtering roles are emphasized.

Document Type


Publication Date

Fall 1988

Notes/Citation Information

Published in RQ, v. 28, no. 1, p. 42-45.

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