Date Available


Year of Publication


Degree Name

Doctor of Nursing Practice

Committee Chair

Dr. Andrew Makowski

Clinical Mentor

Dr. Julie Perry

Committee Member

Dr. Debra Hampton


Background: Resilience, well-being, and psychological empowerment are associated with improvement in job satisfaction and nurse retention rates. The Community Resiliency Model (CRM) can promote emotional regulation, well-being, and create an internal state of balance in response to work-related stressors. Educating nurses on how to use CRM enables the recognition of changes in thoughts, emotions, sensations, and internal or external stimuli, which can promote resilience, well-being, and psychological empowerment.

Purpose: The purpose of this project was to evaluate evaluate the effect of a resiliency education using the Community Resiliency Model (CRM) on resilience, psychological empowerment, and well-being of behavioral health nurses.

Methodology: The project employed a quasi-experimental one-group pretest/post-test design and included behavioral health nurse participants. A pretest and post-test survey and an intervention involving a 20-minute web based educational session and use of the iChill application were used. The CD-RISC-10, Spreitzer Psychological Empowerment Scale, and WHO-5 were used to evaluate the impact of the intervention and changes after the intervention.

Results: Behavioral health nurses found CRM skills helpful in coping with stress. Nurses also found CRM skills valuable enough to share with others. Well-being scores increased post intervention. Overall, there was not significant increase in mean scores post-intervention compared to pre-intervention for the CD-RISC-10 (p = .11; see Table 2), Spreitzer Psychological Empowerment Scale (p = .53; see Table 3), and the WHO-5 (p = .39; see Table 4).

Conclusion: The educational video presentation was effective in helping behavioral health nurses use CRM skills to cope with stress. These results suggest that a 20-minute video is an effective method for delivering CRM education to nurses in a busy healthcare environment. Further research with larger matched samples and longitudinal studies can provide better insight into the impact of CRM on resilience, psychological empowerment, and well-being in this population.