Date Available


Year of Publication


Degree Name

Doctor of Nursing Practice

Committee Chair

Dr. Debra Hampton

Clinical Mentor

Dr. Kimberly Tharp-Berrie

Committee Member

Dr. Pamela Power

Committee Member

Dr. Julie Wolford


Background statement: Based on the role the nurse manager plays in improving quality outcomes, promoting staff and patient satisfaction, and creating the culture of the unit, it is vital that proper training is provided to new nurse managers to increase their competency and sense of empowerment.

Theoretical/Conceptual Framework: The theoretical/conceptual framework that provided the base for this study was Bandura’s theory of Self-Efficacy. A sense of accomplishment and overall well-being of a person is affected by a strong sense of efficacy.

Purpose Statement: The purpose of this project was to evaluate the effectiveness of a mandatory systemized nurse manager orientation program. Outcome goals of participation in the program included increased competency of the nurse managers and increased feeling of empowerment.

Methodology: A one-group, pre-test/post-test design was used to evaluate the outcomes of providing a nurse manager orientation program. Participants included nurse managers with less than one year of experience who worked at one of the five acute care settings within Norton Healthcare. The participants attended monthly orientation sessions focused on the following nurse manager competencies: fundamentals, patient experience, finance, human resources, and resiliency.

Results: Significant increases in both overall competency and psychological empowerment were found for program participants.

Conclusions: A systemized nurse manager orientation program offers value for nurse managers and the organization.