The objective of this study was to look at what Kentucky and other states are doing to provide wireless Internet connectivity (i.e., Wi-Fi service) for motorists at rest areas, weigh stations, and truck rest havens, and to identify technologies and best practices that may have applicability to Kentucky. A secondary objective was to look at the use of kiosks to provide traveler information in rest areas and welcome centers. Information was gathered through a literature review, Internet searches, and telephone interviews with public officials in numerous states. The study identified 18 states that are providing (or have provided) Wi-Fi service to travelers at rest areas and/or welcome centers. Four states were identified for Case Studies on the use of Wi-Fi. With regard to the use of kiosks, six states were selected for case studies. Based on the information gathered and analysis of the case studies, conclusions and recommendations for Kentucky were developed and presented.

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The contents of this report reflect the views of the authors, who are responsible for the facts and accuracy of the data presented herein. The contents do not necessarily reflect the official views or policies of the University of Kentucky, the Kentucky Transportation Cabinet, nor the Federal Highway Administration.