Year of Publication
Master of Arts (MA)
Communication and Information
Dr. Beth Barnes
International students and study abroad programs are major components of internationalization efforts for institutions (Beelen & Jones, 2015). Domestic students however do not have any established practice of intercultural training or orientation, even though most universities in America accept international students and promote internationalization which is the increase of intergroup contact as part of globalization (Sakurauchi, 2014). It is crucial to raise the intercultural communication competence (ICC) of American students so they can benefit from the internationalization efforts of universities (Sakurauchi, 2014). This study attempted see if the ICC can be raised by implementing an IPM training in a treatment and control group in a basic communication course (BCC). The questionnaire revealed that students mostly improved only in two dimensions of the IPM: positioning and framing. The reflective question revealed empathy as a major theme of the ICC success. This pilot study shows that the IPM training is a promising training to include in the BCC.
Digital Object Identifier (DOI)
Finkelshteyn, Sheyla, "RAISING INTERCULTURAL COMPETENCE OF AMERICAN STUDENTS: A PILOT STUDY" (2020). Theses and Dissertations--Communication. 94.