Author ORCID Identifier

https://orcid.org/0000-0002-5755-1845

Year of Publication

2019

Degree Name

Doctor of Philosophy (PhD)

Document Type

Doctoral Dissertation

College

Communication and Information

Department

Communication

First Advisor

Dr. Chike Anyeagnubaum

Second Advisor

Dr. Timothy Sellnow

Abstract

This dissertation uses a case study approach assess the postcrisis communication between the Tennessee Valley Authority and the Roane County community following the 2008 coal ash spill. More specifically, the researcher explores the relationship between organizational renewal and community involvement by means of an in-depth case study analysis.

The dataset includes transcripts from interviews with Tennessee Valley Authority leaders, as well as neighboring community members, all of whom were involved in the postcrisis recovery. Supporting data was collected from archival records made available to the public online and dedicated specifically to the Roane County project.

The results, implications for practitioners, and future research are discussed. The major findings of this case study offer insight into the ways in which the discourse of renewal can be expanded to incorporate elements of community involvement, thus working toward a collaborative approach to the renewal framework.

Digital Object Identifier (DOI)

https://doi.org/10.13023/etd.2020.008

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