Date Available
7-22-2018
Year of Publication
2018
Degree Name
Master of Music (MM)
Document Type
Master's Thesis
College
Fine Arts
Department/School/Program
Music
First Advisor
Dr. Lorna Segall
Abstract
Patient satisfaction has become increasingly important to medical facilities as a result of reimbursement rates being tied to patient satisfaction scores. Music therapy’s potential to enhance patient satisfaction scores has been explored and several studies exist examining its impact in the medical setting. No studies exist, however, examining how music therapy contributes to patient satisfaction scores in the behavioral health setting. Therefore, the purpose of this study was to compare overall patient satisfaction scores of inpatient psychiatric patients who received group music therapy services with those at the same facility who did not receive group music therapy services.
Participants who attended music therapy group (n=14) received an anonymous, voluntary survey with 10 questions based on the facility’s satisfaction survey and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Participants who did not attend music therapy group (n=15) received the same survey.
Results showed that patients who attended music therapy group reported overall satisfaction scores that were on average 3.02 points higher than participants who did not attend music therapy group. Age correlation and gender differences which may affect patient satisfaction scores are described. The implications for future research and current clinical practice are also discussed.
Digital Object Identifier (DOI)
https://doi.org/10.13023/etd.2018.314
Recommended Citation
LaPrade, Madelyn L., "THE EFFECT OF GROUP MUSIC THERAPY ON PATIENT SATISFACTION IN A BEHAVIORAL HEALTH SETTING" (2018). Theses and Dissertations--Music. 123.
https://uknowledge.uky.edu/music_etds/123
