The purpose of this study was to continue the efforts begun in 1997 to monitor Kentucky public opinion regarding the quality of the highway system and also includes a portion to measure satisfaction with the current drivers’ license and registration renewal processes. Kentucky’s 2000 public opinion is compared to data collected since 1997 to gauge Kentucky’s progress over the past years, and is compared to the NQI 2000 Survey done on the national level to show how Kentuckians’ opinions compare to those nationwide.

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The contents of this report reflect the views of the authors, who are responsible for the facts and accuracy of the data presented herein. The contents do not necessarily reflect the official views or policies of the University of Kentucky or the Kentucky Transportation Cabinet.