There is evidence that people with disabilities are more likely to be discriminated against and to have disproportionate health care disparities compared to people who are able-bodied during the devastating COVID-19 pandemic. In light of COVID-19, telehealth has been transformed to the primary health care delivery due to social restrictions of most, globally. Disability-inclusive telehealth design can promote culturally diverse groups access and more accurate COVID-19 information, knowledge, public health measures, and guidelines of preventive strategies for acquiring COVID-19. Applying multicultural competencies is required for healthcare providers to maximize health engagement and outcomes of PWD. In many areas of health care, healthcare professionals recognize needs, expectations, and perceptions of diverse disability populations. That being said, healthcare professionals should implement appropriate interactions with a patient with a disability and provide culturally responsive telehealth services for other underrepresented groups as well. Hence, the multicultural competencies of healthcare professionals and disability responsive telehealth systems can assist PWD to mitigate health care disparities.
Chao, Si-Yi; Wilson, Keith B.; and Acklin, Carrie L., "Multicultural Competencies of Healthcare Professionals and Disability-Inclusive in Telehealth during the COVID-19 Pandemic" (2020). Early Childhood, Special Education, and Counselor Education Faculty Publications. 3.