A homeowner may have obvious problems with the drinking water system; such as, staining of porcelain sinks, stained clothes after washing, cloudy water, foul/funny tasting or smelling water or corrosion of faucets or plumbing. The homeowners may be very concerned about their water because of recent publicity, advertisements or door-to-door sales which raised issues about the quality of the drinking water from a private or public water supply. The homeowners may be concerned about the water supply after a recent educational program that was attended or presented in the local media outlets. How does that homeowner determine if a water treatment product is needed?

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